Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Eugene come from postal codes 97401 and 97404.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,541 ratings
Thank you!
Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 07: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Total Blackout | |
| Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet | |
| Springfield | Phone | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- BLUTO (@taynk_rice) reported fromEugene, Oregon
Wtf @Xfinity why did i lose my broadcast of ufc??? **** you
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- Brunstad (@BrunstadTV) reported fromEugene, Oregon
Y’all I have gone almost 2 weeks now without watching #TheOffice...all to find out that I get that dumb *** #peaco*ck **** for free through xfinity. Best part? Mrs Brunstad knew all along, she just wanted to see how long it would take for me to just buy it #UnreasonableSuffering
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity just gives there tech support a book that says unplug it and plug it back in if that doesn't work your ******. Im not a 6 year old. Fix my ****.
- Dennis Cook (@dennismcook) reported fromEugene, Oregon
Anytime I have to call Comcast I prepare myself for a frustrating experience where I get bounced around for at least 30 minutes. Today I called and problem was solved in 4 minutes and 18 seconds, and I only had to speak to one person. It’s a miracle.
- Gary Sullivan (@ginsengsully) reported fromEugene, Oregon
@Xfinity @comcast Eugene, Oregon customer here with an outage. Help!
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity absolute dogsh*t customer service and terrible products. Im just glad i dont use you for my phone otherwise id never be able to do anything. #trash
- The Modern King (@realmodernking) reported fromEugene, Oregon
Why ******** is @Xfinity STILL DOWN?!?! REFUND!!! #KAREN
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity you ****** me out of 2 fights now. Yall owe me with the money i pay you. Thata why i will never use your mobile service your tv qnd internet is absolutely dogsh*t. Why would i trust you with anything else
- Ducks•Tats•Tacos (@GoDucksJosh) reported fromEugene, Oregon
Todays entertainment is brought to you by Comcast ****** service. My Zoom calls have been hilariously bad. Switching from robotic disjointed voices to speed talking at 2x speed.
- ً (@internude) reported fromEugene, Oregon
@comcastcares fix it this sum bullsh*t
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity and @espn is the worst ever.
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Drank (@Drnksinatra) reported
@ZachGregoire Same issue in 2022, it would be fine for us if the xfinity home app actually gave us motion alerts.
- Racheal Sheffield (@Rachealohb) reported
@Comcast @Xfinity is the worst company Ever! They change prices have the worst customer service not bc of the people but the company regulations. I had to have them bc no one else has service in my area!
- Jeff Craig (@foxxtrot) reported
@rockstar_ It is (sadly) Comcast.But it's not their Modem. I bought a Netgear DOCSIS modem so I wouldn't have to pay them modem rent (and so I could segment the gateway functionality from the rest of my network hardware). It absolutely doesn't do Wifi.
- Brie Rogers (@BrieRogers) reported
Love wasting my time begging @Xfinity to take the $220 unreturned equipment fee off our bill. Our house burned down in a wildfire. You know this. You said when we canceled there would be no charge. Why do I have to waste two hours on hold to argue with you idiots?!?
- Matthew Solis (@TheeKingToad) reported
@TribTomWharton @Xfinity I never have a bad experience with them… have you tried being nice??
- Anthony Lopez (@LopezForAmerica) reported
Cust Support is so much more important than people realize. Xfinity is spending a lot to reinvent themselves with cell plans, streaming hardware, etc. (great job getting out of dying cable) but I’ll never expand w them bc their support sucks
- . (@_justMK) reported
@MedinaMUAYE @Xfinity @comcast MAN WHAT! Ong they so ****** 😭 they have an outage here every week
- PROGRAMANCER🎮The Transylvania Adv. of Simon Quest (@Programancer) reported
There's a trend with companies for support requests that wants you to talk about it with a reddit/forum community instead of talking to professionals. Comcast does this, Microsoft does this. Stop that. Having a community does not replace the need for dedicated support.
- Janie Reid (@virgo82464) reported
@Xfinity I am very disappointed with the telephone customer service I received on today via representative Jan Representative #4950465 - I called with regard to streamlining my service's in an effort to minimize my monthly payment.
- Mmmmm kay. (@PonderRanch) reported
@TribTomWharton @Xfinity Comcast customer service was so bad it convinced me to dump cable altogether. And that worked out pretty good.
